"Wisdom comes from many experiences"
Listen to the Case Study
THE BEFORE
Edible Arrangements franchise owners are part of the coop that helps pool dollars for their marketing. The Tampa market had little experience in creating a detailed digital advertising plan for their stores that focused on driving traffic locally into their stores.
Store traffic was very important to the franchise owners as they continue to expand their product line to fit with the new world post-pandemic.
THE STRATEGY
We created a detailed holistic marketing plan for the Tampa market and digital advertising represented 65% of the plan dollars.
We focused on Facebook digital marketing using “click to call” objectives to get folks to call their local store.
We created consistency in their social media content for their FB page that focused on showing the product and key promotions throughout the year.
THE RESULTS AND IMPACT
15% Increase in sales YoY; the only market in Florida that saw growth in 2021
“Click to Call” was turned off due to too many calls to stores that were short-staffed to place orders
Over 3% increase in audience size
Over 1000% increase in engagement
Over 2000 pieces of content published in the market in 2021
THE TAKEAWAYS
Activity and improving actions are directly aligned with growth
Reviewing what the data was telling us with calls being unanswered shed light on the resource issue
Sometimes the best strategy is to keep it simple and consistent with brand elements
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FAQS
A business management consultant is a professional who provides expert advice and guidance to organizations to help them improve their overall performance and efficiency. They analyze the company's operations, identify areas for improvement, and develop strategies and solutions to address specific challenges. Consultants often work with businesses on a wide range of issues, including process optimization, cost reduction, strategic planning, and organizational development.
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The timeline for seeing results or receiving recommendations from a business management consultant can vary depending on the nature and scope of the project. Some smaller projects may yield results in a matter of weeks, while larger, more complex initiatives may take several months to complete. The consultant should provide you with a clear project timeline and milestones during the initial engagement. It's important to note that the speed of results can also depend on how quickly the organization can implement the consultant's recommendations.